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Who we are

With a recognized reputation for excellence and a more-than-35-year history of delivering world-class vacations, Vistana Signature Experiences has helped shape the vacation ownership industry since the beginning. We credit our continued success to a passionate team that embraces our core values, while respecting and supporting our dedication to diversity and social responsibility.

 

Core Values

  • We value different perspectives and talents, knowing that diversity is instrumental to our success.
  • We set challenging goals for ourselves and for each other and celebrate success regularly.
  • We work hard, individually and as a team, and hold ourselves accountable to achieve our goals.

  • We believe in doing the right thing both legally and ethically.
  • We build trusting, long-term relationships based on honesty and partnership.
  • We express our values consistently through our words, ethics & actions and decisions.

  • We communicate openly, honestly and respectfully.
  • We listen with empathy, fostering a culture where all people can comfortably speak their minds.
  • We share information and insight, empowering each other with our unique perspectives.

  • We strive to be better every day.
  • We proactively seek new opportunities and develop fresh ideas.
  • We take responsibility for our own learning and development, and promote the learning and development of others.

  • We bring energy, enthusiasm and commitment to all aspects of life – work, family and personal.
  • We encourage and enable healthy life balance, for ourselves and one another.
  • We strive to align the needs of our business, our customers, our community, our shareholders and our team as much as possible.

  • We strive to understand the diverse needs and expectations of all our customers.
  • We inspire our customers to recognize the importance of leisure travel in their lives.
  • We earn customer loyalty by upholding quality throughout our products and actions.

 

Differences Matter

At Vistana Signature Experiences, we seek out differences and strive for variety in every aspect of our business; so much so that Diversity & Inclusion are key components of our overall business strategy. Our goal is to create authentic guest experiences in all locations by utilizing insights and perspectives from our diverse Associate, supplier and Owner bases. Our success is derived from the differences that make us all unique. Whether it is our life experience, our career journey or our education, it is our respect and value for diversity that keeps us at the forefront of the hospitality industry. We foster a culture of caring where we listen and act on valuable feedback, and celebrate the accomplishments of Associates who support our goals and values. By living our six core values, we create an inclusive environment where we can all reach our potential and make a positive impact in the communities where we live and work.

 

Social Responsibility

Vistana Signature Experiences and our Associates embody a culture of caring by supporting the communities where we work and play. As part of our Vistana Cares for the Community program, our Associates contribute their time, energy and money to a host of worthwhile causes that make a positive difference in the lives of others. And while helping others is in our DNA, our commitment to our environment is just as important. Our planet sustains us all, so we feel it’s our responsibility to protect it. And this focus is championed by our more than 5,000 passionate Associates who help lead the way through a variety of sustainable efforts at our resorts, offices, and local communities.