Contact Us

Sales Information

Discover Ownership

1-800-601-8699
Hours of Operation:
10 a.m.–8 p.m. Eastern time, Monday–Thursday
10 a.m.–6 p.m. Eastern time, Friday

Villa Rental Reservations Requests

1-888-847-8262
Hours of Operation:
24 hours, 7 days a week

External Exchange Inquiries

If you have a confirmed exchange to a resort through an outside exchange company and have questions about your reservations or vacation confirmation, please call 407-903-4640 or 1-800-847-8262.
Hours of Operation:
9 a.m.–9 p.m. Eastern time, Monday–Friday, 9 a.m.–6 p.m. Eastern time, Saturday, Sunday

Closed Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day and New Year’s Day.

Media Relations

For all media-related inquiries, please call 1-844-858-0859 or email [email protected]

Owner Customer Service

Hours of Operation:
9 a.m.–9 p.m. Eastern time, Monday–Friday, 9 a.m.–6 p.m. Eastern time, Saturday, Sunday

Closed Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day and New Year’s Day.

Sheraton Vacation Club
Direct at 407-903-4649 or 1.888.SV.OWNER (1-888-786-9637)

Westin Vacation Club
Direct at 407-903-4635 or 1.888.WV.OWNER (1-888-986-9637)

Harborside Resort at Atlantis
Direct at 407-903-4893 or (1-877-782-7496)

Vistana Beach Club
Direct at 407-903-4640 or (1-800-847-8262)