High Contrast
Off
On

OOPS. Your browser is out of date and not supported by this website.

Please upgrade your browser to fully experience this site.

Contact Us

Sales Information

Discover Ownership

1-800-601-8699 Hours of Operation: Monday through Friday: 10 a.m. to 6 p.m. Eastern Time.

Villa Rental Reservations Requests

1-888-847-8262 Hours of Operation: 24 hours, 7 days a week.

External Exchange Inquiries

If you have a confirmed exchange to a resort through an outside exchange company and have questions about your reservations or vacation confirmation, please call 407-903-4640 or 1-800-847-8262. Hours of Operation: Monday through Saturday: 9 a.m. to 5 p.m. Eastern Time. Sunday: Closed.

Customer Advocacy

This team is available to assist with questions and problem resolution. Global Corporate Headquarters 9001 San Marco Court Orlando, Florida 32819 Call: 407-206-6000 or 800-860-9384 Text: 407-358-3745 Email: [email protected]

Media Relations

Erica Ettori
(407) 513-6606
[email protected]
Please visit our Corporate Newsroom for more.

Social Media Influencers

If you are interested in becoming a Social Media Influencer with us, please complete this form.  

Questions about your ownership?

Please log in to see additional contact information for Owner Customer Service. Log In

Owner Customer Service

Hours of Operation:

  • Monday through Friday: 9 a.m. to 6 p.m. Eastern Time.
  • Saturday and Sunday: Closed.

Sheraton Vacation Club: Direct at 407-903-4649 or 1.888.SV.OWNER (1-888-786-9637) Westin Vacation Club: Direct at 407-903-4635 or 1.888.WV.OWNER (1-888-986-9637) Harborside Resort at Atlantis: Direct at 407-903-4893 or (1-877-782-7496) Vistana Beach Club: Direct at 407-903-4640 or (1-800-847-8262)