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Contact Us

Sales Information

Discover Ownership

1-800-601-8699 Hours of Operation: Monday through Friday: 10 a.m. to 6 p.m. Eastern Time.

Villa Rental Reservations Requests

1-888-847-8262 Hours of Operation: 24 hours, 7 days a week.

External Exchange Inquiries

If you have a confirmed exchange to a resort through an outside exchange company and have questions about your reservations or vacation confirmation, please call 407-903-4640 or 1-800-847-8262. Hours of Operation: Monday through Saturday: 9 a.m. to 5 p.m. Eastern Time. Sunday: Closed.

Customer Advocacy

This team is available to assist with questions and problem resolution. Global Corporate Headquarters 9001 San Marco Court Orlando, Florida 32819 Call: 407-206-6000 or 800-860-9384 Text: 407-358-3745 Email: [email protected]

Media Relations

Erica Ettori (407) 513-6606 [email protected] Please visit our Corporate Newsroom for more.

Social Media Influencers

If you are interested in becoming a Social Media Influencer with us, please complete this form.  

Questions about your ownership?

Please log in to see additional contact information for Owner Customer Service. Log In

Owner Customer Service

Hours of Operation:

  • Monday through Friday: 9 a.m. to 8 p.m. Eastern Time.
  • Saturday and Sunday: Closed.

Sheraton Vacation Club: Direct at 407-903-4649 or 1.888.SV.OWNER (1-888-786-9637) Westin Vacation Club: Direct at 407-903-4635 or 1.888.WV.OWNER (1-888-986-9637) Harborside Resort at Atlantis: Direct at 407-903-4893 or (1-877-782-7496) Vistana Beach Club: Direct at 407-903-4640 or (1-800-847-8262)

Sheraton Vacation Club logo Westin Vacation Club logo

©2021 Vistana Signature Experiences, Inc. (“Vistana”) and Marriott International, Inc. (“Marriott”). All Rights Reserved. Vistana, its logo, Vistana Signature Network, VSN, StarOptions, A Better Way To See The World and Friendship Rewards Program are the trademarks of Vistana or its affiliates. Marriott Bonvoy, Sheraton, St. Regis, The Luxury Collection, Westin, Heavenly, Heavenly Spa, WestinWORKOUT and their logos are the trademarks of Marriott or its affiliates and are used by Vistana, an authorized partner of the Marriott Bonvoy program, under license from a subsidiary of Marriott. Vistana and the programs and products it provides are not owned, developed, or sold by Marriott or its affiliates. Vistana is solely responsible for its advertising, marketing, privacy and data collection practices.

This material is intended to encourage the sale of Vistana Signature Experiences all-villa resort interests classified by state legislation as timeshare sales. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. Vistana Signature Network™ is a registered Exchange Program.

THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS.

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