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Contact Us

Sales Information

Discover Ownership

1-800-601-8699
Hours of Operation:
10 a.m.–6 p.m. Eastern time, Monday–Friday

Villa Rental Reservations Requests

1-888-847-8262
Hours of Operation:
24 hours, 7 days a week

External Exchange Inquiries

If you have a confirmed exchange to a resort through an outside exchange company and have questions about your reservations or vacation confirmation, please call 407-903-4640 or 1-800-847-8262.
Hours of Operation:
9 a.m.–9 p.m. Eastern time, Monday–Friday, 9 a.m.–6 p.m. Eastern time, Saturday, Sunday

Adjusted hours for Monday, Dec. 24: 9 a.m.–3:30 p.m. and
Monday, Dec. 31: 9 a.m.–6 p.m.

Closed Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Day and New Year’s Day.

Media Relations

For all media-related inquiries, please call 1-844-858-0859 or email [email protected]

Social Media Influencers

If you are interested in becoming a Social Media Influencer with us, please complete this form.


Owner Customer Service

Hours of Operation:
9 a.m.–9 p.m. Eastern time, Monday–Friday, 9 a.m.–6 p.m. Eastern time, Saturday, Sunday

Adjusted hours for Monday, Dec. 24: 9 a.m.–3:30 p.m. and
Monday, Dec. 31: 9 a.m.–6 p.m.

Closed Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Day and New Year’s Day.

Sheraton Vacation Club
Direct at 407-903-4649 or 1.888.SV.OWNER (1-888-786-9637)

Westin Vacation Club
Direct at 407-903-4635 or 1.888.WV.OWNER (1-888-986-9637)

Harborside Resort at Atlantis
Direct at 407-903-4893 or (1-877-782-7496)

Vistana Beach Club
Direct at 407-903-4640 or (1-800-847-8262)

Questions about your ownership?

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