Package Handling Policy

The resort’s mail room accepts parcels for registered and arriving guests. Every parcel must be addressed to a registered guest or to the name on a future reservation. Parcels are accepted up to 14 days prior to arrival and held up to 7 days after departure. Improperly addressed parcels will be returned to sender, as will those left for more than 7 days after departure. A 10 USD handling fee will apply to each parcel weighing up to 10 pounds. An additional 1 USD per pound will apply to each parcel weighing more than 10 pounds, up to a maximum of 25 USD per parcel. Please contact the resort for additional details.

General Information

• Check-In Time: 4:00 pm
• Check-Out Time: 10:00 am
• Smoke Free: Yes
• Pets Allowed: No
• Internet: Yes
• Express Check-In: No
• Express Check-Out: No
• Video Check-Out: No
• Video Bill Review: No

Information courtesy of Marriott, Inc.

Public Spaces and Guest Rooms

This resort is committed to making our facilities, amenities and services accessible to guests with disabilities.

• Main entrance
• Registration desk
• Accessible guest rooms have a 32 inch wide opening
• Hotel has on site accessible self-parking
• Route to accessible guest rooms is accessible
• Restaurants and lounges
• Meeting spaces
• Pool entrances
• Fitness center entrance
• Business center entrance
• Self-operating lifts or sloped entry
• Pathway to registration desk
• Transfer shower
• Roll-in shower
• Lowered night guards on guest room doors
• Lowered electrical outlets
• Bathtub grab bars
• Adjustable height hand-held shower wand
• TTY/TTD compatible
• Flashing door knocker available for disabled person
• Lowered deadbolt in guest room for disabled persons height (in feet)
• Peephole in guest room for disabled person height (in ft)
• Service animals allowed for persons with disabilities
• Bathroom vanity in guest rooms for disabled person height
• Toilet seat in guest rooms for disabled person
• Grab bars in bathroom
• Telephone for hearing impaired
• Bathtub seat
• Closed-caption TV
• Property has elevators

Questions about the accessible facilities and services offered should be directed to the resort at 407-238-5000.

Information courtesy of Marriott, Inc.