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This destination may have governmental restrictions and/or recommendations, such as masks or quarantine requirements. Due to the unique nature of our vacation ownership properties, Marriott Bonvoy benefits are limited. For Important Notices and the current status of your resort’s amenities, services, and other potential impacts to your stay, please visit the Property Updates page.
Hospitality Tax and Environmental Tax
The State of Quintana Roo assesses a hospitality tax that is due upon check-out.
Studio Villa: US$3.14 per night
Two-Bedroom Villa: US$6.29 per night
Two-Bedroom Lockoff Villa: US$6.28 per night
Three-Bedroom Lockoff Villa: US$9.43 per night
Effective March 1, 2019, the State of Quintana Roo implemented an environmental and sanitation tax. This nightly tax of $25.35 pesos (roughly US$1.30, depending on the exchange rate) will be based on the type of villa occupied and billed in pesos directly to your folio.
These taxes — charged in Mexican pesos — are subject to currency conversion with your banking institution and subject to change.
Resort Policies
General Information
Check-In Time: 4:00 pm
Check-Out Time: 10:00 am
Smoke Free: No
Pets Allowed: No
Internet: Yes
Express Check-In: No
Express Check-Out: Yes
Video Check-Out: No
Video Bill Review: No
General Room Amenities
Pull-out sofa bed
Individual climate control
Pillows: down/feather
Pillows: foam
Washer/dryer
Electrical adapters
Mini fridge
Bottled water
Coffee maker/tea service
Air conditioning
Crib/Play Yard
Alarm clock
Iron and ironing board
Rollaway bed
Guest Services
Mobility accessible rooms
Newspaper in lobby
Buffet breakfast, fee from $20.00
Continental breakfast, fee from $20.00
Concierge desk
Hot breakfast, fee from $20.00
Room service
Storage space
Internet Services
High Speed: Check email + browse the Web
Public Area
Kitchen Amenities
Stove
Water purification system
Table and chairs
Dishwasher
Microwave oven
Pots, pans, serving dishes
Refrigerator
Refrigerator with icemaker
Silverware
Parking
On-site parking
Accessibility
Public Spaces and Guest Rooms
This resort is committed to making our facilities, amenities and services accessible to guests with disabilities.
Public entrance alternative
Registration Desk Pathway
Restaurant(s)/Lounge(s)
Pool pathway
Fitness Center
Pool accessible
Registration desk
Accessible Self-parking
Accessible guest rooms with 32” wide doorways
Accessible route from public entrance to accessible guest rooms
Concierge desk
Meeting room(s) with assistive listening devices
Service animals are welcome
Transfer shower
Roll-in shower
Doors with lever handles
Door night guards, lowered
Electrical outlets, lowered
Bathtub grab bars
Shower wand, adjustable
Flashing door knockers
Deadbolt locks, lowered
Vanities, accessible
Bathroom grab bars
Alarm clock telephone ringers
Bathtub seat
Hearing accessible rooms and/or kits
Elevators
Questions about the accessible facilities and services offered should be directed to the resort at 52-998-848-7400.
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