Important Resort Recovery Update
As you’re aware, the Caribbean and specifically the islands of St. John and St. Thomas were significantly affected by Hurricanes Irma and Maria. Given the magnitude of these storms, the recovery process requires the cancellation of all scheduled reservation arrivals throughout 2018. Please note, reservations will be accepted for arrivals beginning Jan. 4, 2019. Thank you for your understanding.
340-693-8000 | Check in: 4 p.m. | Check out: 10 a.m.
79°F / 26°C
Phone: 340-693-8000 | Check in: 4 p.m. | Check out: 10 a.m.
79°F / 26°C
Every aspect of Westin is carefully selected to create an emotional connection with our guests. Our sensory welcome greets you with warm lighting, beautiful botanical arrangements, signature music, and our calming white tea scent. Our Heavenly® Bed and Bath help you awaken refreshed and ready for the day ahead. Our SuperFoodsRx™ breakfast restores with delicious options rich in nutrients and taste. Explore The Westin Difference.
The Caribbean Islands, including St. John and St. Thomas, were significantly affected by Hurricanes Irma and Maria. Our recovery process requires the cancellation of all reservations with scheduled arrivals through January 3, 2019. As we make progress, the resort will publicize updates if these dates change.
As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.
Regarding Free Night Awards:
Check-In Time: 4:00 PM | Check-Out Time: 10:00 AM
Guests must be 18 years or older to reserve a room.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
We regret that personal checks are not accepted; however, Traveler’s Checks can be cashed at the Front Desk.
Please contact the hotel directly to authorize payment via credit card.
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
An early departure fee of one night's room and tax applies to guests checking out prior to their departure date confirmed at the time of check-in.
A 50 USD per night fee will be assessed for rollaway beds. Rollaway beds are allowed in select villas and limited to one per villa. We are unable to accommodate rollaway beds, due to space limitations, in the Studio or One-bedroom Premium Villas, or the second floor villas in the Virgin Grand phase. Additional bedding is not allowed in the Coral Vista Villas phase or the Sunset Bay Villas phase in any Villa type.
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Gift certificates are accepted. Please contact [email protected] for assistance with gift certificate reservations.
All of our villas are thoroughly cleaned prior to guests’ arrival. If you are staying for seven nights or more we will schedule a complimentary midweek housekeeping service to keep your villa clean and fresh. We are happy to arrange additional housekeeping services upon request. Owner assessments include housekeeping fees for the first reserved vacation period for each ownership interest. However, please note that a housekeeping fee will be automatically charged to your folio for additional reservations within a single use year associated with a single VOI—based on transaction date, not arrival date.
In the event of a hurricane/tropical storm watch or warning, as defined by the National Hurricane http://www.nhc.noaa.gov/, the resort will waive cancellation fees for guests holding confirmed and fully deposited reservations (and within the non-refundable deposit window) who are unable to travel to the resort due to a hurricane closing the airport or ports running to/from St. Thomas to St. John.Please Note:
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pets are not permitted at the resort, with the exception of those covered under the Americans with Disabilities Act.
Our resort and beach area are smoke-free in conjunction with Virgin Island Smoke Free Act effective February 2011. A 200 USD charge will be applied to guests who smoke in their guest rooms. Guests are asked to use the designated smoking area located outside the WestinWORKOUT® Fitness Studio.
Guests may travel from St. Thomas Airport to our resort via our private ferry. Our staff will greet you at the airport and transport guests to the waterfront by a taxi ride. There, guests will board the Westin ferry to resort's dock.Guests who miss their ferry due to airline delays or changes in their travel itineraries will be scheduled on the next available ferry that accommodates their arrival.Flight information is required in advance, and can be e-mailed to: [email protected] You will receive your ferry pass when you arrive at the airport.
It is always recommended that you travel with your passport as it is the easiest document to present anywhere. However, it is not required for US citizens when traveling to the US Virgin Islands. US citizens traveling to the US Virgin Islands will be required to present a valid, government issued ID and a birth certificate. A passport will be required to visit the British Virgin Islands on any water sports excursions. Please contact the hotel for further information.
The resort does not offer a waitlist.
This resort is committed to making our facilities, amenities and services accessible to guests with disabilities.
Questions about the accessible facilities and services offered should be directed to the resort at 340-693-8000
The epitome of island elegance, this breathtaking resort is located along the tempting white beaches of Great Cruz Bay in tranquil St. John. Its lush surroundings, friendly atmosphere, incomparable water excursions and charming shopping district make a stay at The Westin St. John Resort Villas the perfect Caribbean escape.
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