We are delighted to welcome Owners and Guests back to the beautiful paradise on St. John after our extended closure to recover from the 2017 hurricane activity. Prior to your arrival, we wanted to make you aware of some changes to the resort. While the resort welcomed its first guests in early January, there will be ongoing recovery through the end of May 2019. Until then, Guests can anticipate seeing containers, some heavy equipment and workers throughout the resort. Thank you for your patience while we put the final touches on the resort.
The tennis courts will not reopen until April 30, 2019, with two of the tennis courts being converted to a multi-use court. The resort’s Main Pool and Lower Iguana Pool are open; however, the Upper Iguana Pool will reopen when buildings 33 and 34 reopen for occupancy in May. All watersports amenities are available, with complimentary nonmotorized watersport activities (fees apply for snorkeling equipment). Spa services are available in your villa, the beachside gazebo, or the poolside cabanas. Massage rooms will be available at the end of January. The WestinWORKOUT® Fitness Studio is open with cardio equipment only. The weight equipment is waiting to be delivered and installed.
Food and Beverage:
Snorkels now offers three meals daily and is the only operational restaurant on property. Snorkels is now serving breakfast from 7 a.m.–9:30 a.m., lunch from 11:30 a.m.–4 p.m. and dinner from 5 p.m.–9 p.m. Mango Deli has reopened in its original location and offers breakfast sandwiches, light fare and other sundries. Villa prestock service will be available later in the winter from Mango Deli. There are many restaurants in nearby Cruz Bay, or if you prefer to prepare your meals in the privacy of your villa, the local markets are fully stocked.
Dining and Activity Payment:
Please note that all outlets for food and beverage purchases and resort activities operate cashless. Contact the resort for additional information.
Check-In Time: 4:00 pm
Check-Out Time: 10:00 am
Smoke Free: Yes
Pets Allowed: No
Express Check-In: No
Express Check-Out: No
Video Check-Out: No
Video Bill Review: No
General Room Amenities
Pull-out sofa bed
Individual climate control
Coffee maker/tea service
Iron and ironing board
Mobility accessible rooms
Housekeeping service daily
Safe deposit boxes, front desk
High Speed: Check email + browse the Web
Water purification system
Table and chairs
Pots, pans, serving dishes
Refrigerator with icemaker
Information courtesy of Marriott, Inc.
Public Spaces and Guest Rooms
This resort is committed to making our facilities, amenities and services accessible to guests with disabilities.
Accessible guest rooms have a 32 inch wide opening
Hotel has on site accessible self-parking
Route to accessible guest rooms is accessible
Restaurants and lounges
Fitness center entrance
Business center entrance
Self-operating lifts or sloped entry
Pathway to registration desk
Lowered night guards on guest room doors
Lowered electrical outlets
Bathtub grab bars
Adjustable height hand-held shower wand
Lowered deadbolt in guest room for disabled persons height (in feet)
Peephole in guest room for disabled person height (in ft)
Service animals allowed for persons with disabilities
Bathroom vanity in guest rooms for disabled person height
Toilet seat in guest rooms for disabled person
Grab bars in bathroom
Property has elevators
Questions about the accessible facilities and services offered should be directed to the resort at 340-693-8000.