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Friendship Rewards Program®

Details of Participation

The Friendship Rewards Program® is offered by VistanaTM Signature Experiences, Inc. and its affiliates (“Vistana”), and is subject to the following details of participation. Participation in the Friendship Rewards Program is voluntary and by participating, you agree to all of the program’s details of participation and give Vistana permission to reference your name and ownership to your guest in connection with any offer Vistana may extend to your guest.


The Friendship Rewards Program is effective July 15, 2013, and ends on December 31, 2016. Vistana reserves the right to change the rules and regulations, as well as supplement, terminate or extend the Friendship Rewards Program at any time without notice.


You may participate in the Friendship Rewards Program if you own a vacation ownership interest at any Vistana resort, and you are in good standing (all maintenance fees and taxes are paid and up-to-date; Resort Credits or Starpoints® will not be applied retroactively). (“Owner(s)”).


Eligibility for Owner Rewards is limited to your guest(s) who purchases at any of the following villa resorts:

Harborside Resort at Atlantis, Paradise Island, The Bahamas; Lakeside Terrace, Avon/Vail, CO; Sheraton Broadway Plantation, Myrtle Beach, SC; Sheraton Desert Oasis, Scottsdale, AZ; Sheraton Mountain Vista, Avon/Vail, CO; Sheraton PGA Vacation Resort, Port St. Lucie, FL; Sheraton Steamboat Resort Villas, Steamboat Springs, CO; Sheraton Vistana Resort, Orlando, FL; Sheraton Vistana Villages, Orlando, FL; Vistana Beach Club, Jensen Beach, FL; The Westin Desert Willow Villas, Palm Desert, CA; The Westin Ka‘anapali Ocean Resort Villas, Lahaina, Maui, HI; The Westin Ka‘anapali Ocean Resort Villas North, Lahaina, Maui, HI; The Westin Kierland Villas, Scottsdale/Phoenix, AZ; The Westin Lagunamar Ocean Resort, Cancún, Mexico; The Westin Mission Hills Resort & Villas, Rancho Mirage, CA; The Westin Princeville Ocean Resort Villas, Princeville, Kaua’i, HI; The Westin Riverfront Mountain Villas, Avon/Vail, CO; The Westin St. John Resort & Villas, St. John, U.S.V.I. (the “Resorts” or, individually, the “Resort”). ‘

Referral Guests are eligible only if:

  1. You have provided their names and telephone numbers prior to them responding to any company-sponsored marketing program, prior to them being booked for a preview and sales presentation and/or prior to their vacation ownership interest purchase. Remember if you are traveling on your ownership week with your friends, or if they are traveling without you, you must register them prior to their arrival to qualify as an eligible referral. To register your referrals online, please go to vistana.com/friendship-rewards
  2. They are not already a villa resort Owner. If Owner’s name appears on the purchase documents, the guest is not qualified.
  3. They meet the eligibility requirements, including any requirement to attend a sales presentation, as Vistana may require from time to time.

In the event of a duplicate referral, the Starpoints or Resort Credits will be issued to the Owner that first registered the referral as part of the program. Owner referrals remain active for 24 months after being registered with the program. If the referral does not purchase within this time, the referral will be removed from the program.


You will only obtain Resort Credits or Starwood Preferred Guest Starpoints (“Starpoints”) for a guest who has not accepted an Vistana-sponsored offer to preview the Resort before you have provided their name and telephone number. If you have provided the name and telephone number of a guest who purchases a vacation ownership interest at a Resort and closes the purchase (pays the full down payment, has all contractual rescission periods pass, and has made at least one (1) mortgage/note payment), you are entitled to receive:

For Annual Purchases: Your choice of 400 Resort Credits Or 20,000 Starpoints. For Every Other Year Purchases (EOY): Your choice of 200 Resort Credits Or 10,000 Starpoints

Exclusive for Elite Members Only

Three- Star Elite: Your choice of 400 Resort Credits or 30,000 Starpoints. EOY: Your choice of 200 Resort Credits Or 15,000 Starpoints

Four-Star Elite: Your choice of 400 Resort Credits or 35,000 Starpoints. EOY: Your choice of 200 Resort Credits Or 17,500 Starpoints

Five-Star Elite: Your choice of 400 Resort Credits or 40,000 Starpoints. EOY: Your choice of 200 Resort Credits Or 20,000 Starpoints

Starpoints are the default reward for all Owners unless otherwise specified upon registration.

You may also be offered other incentives from time to time, at the discretion of Vistana. All guests must have closed on their vacation ownership interest on or before December 31, 2016. Guests acquiring a vacation ownership interest from anyone other than Vistana, or purchasing an Explorer Package, would not qualify an Owner for any Resort Credits or Starpoints. Purchase of a Resale property, by a referral, does not qualify. Owners are limited to receiving credit for a maximum of 20 guests who purchase during any 12-month period. Taxes relating to credits provided to an Owner, if any, are solely the Owner’s responsibility.


Use of Starpoints is subject to the standard terms and conditions of the Starwood Preferred Guest program (“SPG”). Terms and conditions of the program are included in the SPG membership kit or can be viewed on the SPG website at spg.com and are subject to change without notice. Starpoints have no cash value. All awarded Starpoints must be redeemed within six (6) years of being deposited into member’s SPG account. Any Starpoints not redeemed by that time will be forfeited.


Resort Credits may be redeemed only for maintenance fees. Resort Credits have no cash value and any difference will not be refunded. Owners are limited to receiving 400 Resort Credits per calendar year. Resort Credits may not be transferred. Resort Credits issued pursuant to the Friendship Rewards Program expire two (2) years after the expiration date of the Friendship Rewards Program.


Owners are prohibited from engaging in any advertising or promotions to produce Guest(s) names, including Internet advertising or promotions. All marketing and sales information or materials, and all sales negotiations concerning Vistana and its Resorts shall be provided only by Vistana and all offering, negotiation and sale of a vacation ownership interest shall be conducted exclusively by licensed employees of Vistana. Owners may be responsible for complying with any licensing requirements. You are not required to provide any services to Vistana or the Guest in respect to participation in the Friendship Rewards Program. This offer is void where prohibited by law and where state registration and/or licensing requirements have not been met or satisfied. This Program shall be governed by the laws of the State of Florida.