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United States

Arizona

Sheraton Desert Oasis

The Westin Kierland Villas

California

The Westin Desert Willow Villas, Palm Desert

The Westin Mission Hills Resort Villas, Palm Springs

Colorado

Sheraton Lakeside Terrace Villas at Mountain Vista

Sheraton Mountain Vista

Sheraton Steamboat Resort Villas

The Westin Riverfront Mountain Villas

Florida

Sheraton PGA Vacation Resort

Sheraton Vistana Resort

Sheraton Vistana Villages

Vistana Beach Club

Hawai‘i

Sheraton Kaua‘i Resort Villas

The Westin Kā‘anapali Ocean Resort Villas

The Westin Kā‘anapali Ocean Resort Villas North

The Westin Nanea Ocean Villas

The Westin Princeville Ocean Resort Villas

South Carolina

Sheraton Broadway Plantation

Caribbean

The Bahamas

Harborside Resort at Atlantis

U.S. Virgin Islands

The Westin St. John Resort Villas

Mexico

Cancún

The Westin Lagunamar Ocean Resort

The Westin Resort & Spa, Cancún

Los Cabos

The Westin Los Cabos Resort Villas & Spa

Puerto Vallarta

The Westin Resort & Spa, Puerto Vallarta*

* Resort Hotel

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Upload Terms of Use and Content Guidelines

Terms of Use

These Terms of Use are effective as of September 1, 2018. Vistana™ Signature Experiences, Inc. (“Vistana”) may alter, modify, revise or terminate the Service and/or these Terms of Use at any time and without notice.

By accessing or using the Vistana website, services provided, or any applications (collectively referred to herein as “Service”), including without limitation posting photographs, videos, suggestions, reviews, comments and other content (collectively the “Content”), you agree to be bound by these terms of use (“Terms of Use”). If you do not agree to be bound by all of these Terms of Use, do not access or use the Service.

General Terms:

  1. Only those users who are 18 or over may use the Service and post Content.
  2. You agree that all Content submitted through the Service shall abide by the Content Guidelines set forth below at all times.
  3. You agree that you will not create an account for anyone other than yourself. You may not create multiple accounts or create accounts using an automated device, script, bot, spider, crawler or scraper.
  4. You must not post confidential or private information.
  5. You agree to comply with all federal, state and local laws, rules and regulations applicable to your use of the Service and posting of any Content. You agree that you are solely responsible and liable for any of the Content you post.
  6. License to Use. By submitting Content, you hereby grant to Vistana the irrevocable, perpetual, worldwide, transferable, sub-licensable, non-exclusive, fully paid and royalty-free license to use the Content, including all rights to reproduce, publish, edit, market, store, adapt, assign, dispose of, distribute, have distributed, publicly and privately display, communicate, transmit, have transmitted, create derivative works based upon, and promote the Content or excerpts of the Content (as such may be edited and modified by Vistana in its discretion) in perpetuity, for editorial, commercial, promotional and all other purposes in all media (including posting on Sponsor-affiliated websites, and/or other Sponsor-selected media). You agree to release and discharge Vistana from any and all claims, actions and liabilities, whether known or unknown, including, but not limited to, claims of publicity or privacy rights violations and libel, that you or your heirs may have by reason of Vistana’s exercise of the rights granted in this paragraph.
  7. You represent and warrant that: (a) you own the Content posted by you or through the Service or otherwise have the right to grant the rights and licenses set forth in these Terms of Use; (b) the Content does not violate or infringe on the rights of any third party, including without limitation, privacy rights, publicity rights, copyrights, trademarks or any other intellectual property rights; and (c) you agree to indemnify and hold Vistana harmless from any and all claims brought by a third party alleging the violation of any matters set forth in the foregoing section 7(b), payment of royalties, fees or any other costs or money owed by reason of the Content you posted on or through the Service.
  8. You understand and agree that Vistana may remove any Content from the Service without notice. However, Vistana may continue to store removed Content. Vistana is not liable for any termination or suspension in Service or for the loss of any Content.
  9. 10. You acknowledge and agree that you have read and consent to the terms of the Online Privacy Statement at the following link: https://www.vistana.com/privacy-statement which is incorporated by reference.
  10. You agree that Vistana may monitor and review information you transmit and post through the Service and that Vistana may censor, edit, remove or prohibit Content that it deems inappropriate or in violation of these Terms of Use. You hereby consent to such monitoring and storing of Content without restriction.
  11. You agree that you are responsible for any data charges you may incur as a result of using or accessing the Service.
  12. EXCLUSION OF WARRANTY, DISCLAIMER. YOU AGREE THAT YOU USE THE SERVICE AT YOUR OWN RISK. THE SERVICE, AND ANY RELATED INFORMATION, CONTENTS AND/OR MATERIALS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. VISTANA HEREBY DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE; OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.
  13. NO ORAL ADVICE OR WRITTEN CORRESPONDENCE OR INFORMATION PROVIDED BY VISTANA WILL CREATE A WARRANTY OF ANY KIND, AND YOU SHOULD NOT RELY ON ANY SUCH INFORMATION OR ADVICE.
  14. LIMITATION OF LIABILITY. IN NO EVENT SHALL VISTANA, ITS AGENTS, REPRESENTATIVES OR LICENSORS BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY LOSS OR INJURY OR ANY DAMAGES, EITHER DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE (INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR LOST SAVINGS) RESULTING FROM OR IN ANY WAY CONNECTED TO: (1) YOUR USE OF THE SERVICE; OR (2) THE PERFORMANCE OR NON-PERFORMANCE BY VISTANA OR ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES RELATED TO THIS SERVICE; EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES TO SUCH PARTIES. THIS LIMITATION OF LIABILITY SHALL APPLY REGARDLESS OF WHETHER THE CLAIM ASSERTED IS BASED ON CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY OF RECOVERY. Some jurisdictions do not allow the exclusion of consequential or incidental damages, so some of the foregoing exclusions may not apply to you. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST VISTANA, ITS PARENT, MARRIOTT VACATIONS WORLDWIDE CORPORATION, AND THEIR SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, REPRESENTATIVES AND LICENSORS (collectively, “Vistana”) ARISING OUT OF, OR IN ANY WAY CONNECTED TO YOUR USE OF THE SERVICE AND/OR ANY RELATED PRODUCTS OR SERVICES.
  15. IN THE EVENT VISTANA IS HELD LIABLE FOR ANY DAMAGES RELATED TO THIS SITE, YOUR SOLE AND EXCLUSIVE REMEDY WILL BE LIMITED TO REIMBURSEMENT OF THE CHARGES FOR SERVICES OR PRODUCTS PAID BY YOU THAT WERE NOT PROVIDED TO YOU.
  16. YOU HEREBY WAIVE ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO THIS SERVICE BEYOND ONE (1) YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR OMISSION UPON WHICH SUCH CLAIM OR ACTION IS BASED.
  17. By submitting or reviewing dining recommendations, you are bound by Google’s Terms of Service and you agree to the use of your data in accordance with Google’s Privacy Policy.
  18. You agree to indemnify and hold Vistana and its parent, Marriott Vacations Worldwide Corporation, their subsidiaries, affiliates, officers, directors, agents, employees, representatives, and licensors harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of this Terms of Use or the documents it incorporates by reference, or your violation of any law or the rights of a third party. Vistana’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Please adhere to the following requirements when submitting Content:

  1. Content may not be submitted on behalf of a minor.
  2. If children under the age of 18 are depicted in the photographs or videos, only parents or legal guardians of the children in the photographs or videos may post the photographs or videos.
  3. The Content must belong to the person posting the Content.
  4. Content deemed inappropriate or unsuitable, in the sole discretion of Vistana™ Signature Experiences (“Vistana”), will be removed. Content must not contain material that is inappropriate, indecent (including but not limited to nudity, or pornography), profane, obscene, hateful, tortious, defamatory, slanderous or libelous (including words or symbols that are widely considered offensive to individuals of a certain race, ethnicity, religion, sexual orientation, or socioeconomic group).
  5. Content must not contain criminal or tortious activity, including but not limited to child pornography, fraud, trafficking of obscene material, drug dealing, drug use, or gambling. Content must not contain material that is unlawful, in violation of or contrary to all applicable local, state, federal, or international laws and regulations.
  6. Content must not feature distilled spirits (e.g., beer, wine or liquor), tobacco products (including cigarettes, cigars, pipe tobacco, chewing tobacco and snuff), firearms and ammunitions, prescription drugs, illegal drugs and related drug paraphernalia, nutritional supplements, lotteries or gambling.
  7. Content that is, in Vistana’s sole discretion, obscene, profane, lewd, defamatory, contains any third-party materials or otherwise violates or infringes (or may infringe) any copyright (including music recordings), trademark, logo, mark that identifies a brand or other proprietary right of any person living or deceased (including but not limited to rights of privacy or publicity or portrayal in a false light) or entity or make reference to any commercial/corporate advertising (including but not limited to corporate logos, brand names, slogans, political, or religious statements), or is otherwise objectionable, may be denied posting or taken down.
  8. Photographs may not be owned, taken or edited by a professional photographer who has a copyright or other ownership right to the photograph.
  9. Videos may not be owned, taken or edited by a professional videographer who has a copyright or other ownership right to the video.
  10. Travel stories must be written by the person submitting the story, and must not be plagiarized from any other author.
  11. Photographs must be a minimum of 388px by 388px in order to ensure best quality.
  12. Videos must be submitted in either .wmv, .avi, .mov, .mp4, .mpeg, .3gp or .flv formats and not exceed 100 MB in size.

Show us your vacation destination.

There’s nothing like a video to get a feel for the surroundings. Take a panoramic shot from your balcony, film a helicopter tour of Kaua‘i or the massive steps of Chichén Itzá.

Tell us what you did.

Have a great travel tip or off-the-beaten path adventure to share? A secret waterfall on the Road to Hāna? The best hiking trail in Avon? We’d love to see it.

Film the action.

Do you have a point-of-view or wearable camera? Show off your heart-pumping action videos.

Keep it short and sweet.

We have a short attention span, so videos less than one minute or 100MB are best.

Keep it clean.

No nudity, lewd gestures, inappropriate language or anything else prohibited by our .

Videos can be uploaded in various formats to vistana.com but should not exceed 100MB. We accept the following file formats:

  • .mp4
  • .mov
  • .mpeg
  • .wmv
  • .avi
  • .3gp
  • .flv

You can upload videos to vistana.com by going through a few easy steps. Here are detailed instructions on how to upload your videos from a computer or a mobile device.

After uploading, all images and videos are reviewed to ensure they meet our Content Guidelines. Please allow up to 72 hours before they appear in any live photo streams.

  1. Click the blue ‘Select File’ button and navigate to the video you want to upload on your computer.
  2. Write a caption for the video, select up to 10 tags and agree to the Terms and Conditions.
  3. Click the ‘Upload’ button to submit your video. A spinning wheel will indicate your upload is in progress.
  4. A prompt will appear when the video upload is complete.

  1. Tap the blue ‘Select File’ button to select a video.
  2. From the options, choose one of the following:
    1. To take a new video: Select ‘Take Photo or Video’ and film your video. When you are finished recording, tap on Use Video. When you are finished recording, continue to step 3.
    2. To upload an existing video: Select ‘Photo Library’, and choose your video and select ‘Upload’.
  3. Write a caption for the video, select up to 10 tags and agree to the Terms and Conditions.
  4. Tap on the blue ‘Upload’ button to submit your video. A spinning wheel will indicate your upload is in progress.
  5. A prompt will appear when the video upload is complete.
  1. Tap the blue ‘Select File’ button to select a video.
  2. From the screen of applications, choose one of the following:
    1. To take a new video: Select ‘Camera’ and film your video. When you are finished recording, continue to step 2b to upload.
    2. To upload an existing video: If you already have a video ready to use, select the corresponding application on your device where your videos are stored. Choose your video and select ‘Upload’.
  3. Write a caption for the video, select up to 10 tags and agree to the Terms and Conditions.
  4. Tap on the blue ‘Upload’ button to submit your video. A spinning wheel will indicate your upload is in progress.
  5. A prompt will appear when the video upload is complete.

You can upload and crop photos to vistana.com by going through a few easy steps. Here are detailed instructions on how to crop your photos.

After uploading, all images and videos are reviewed to ensure they meet our Content Guidelines. Please allow up to 72 hours before they appear in any live photo streams.

  1. Drag and drop your photo into the photo area, or click the blue ‘Select File’ button and navigate to the photo you want to upload on your computer.
  2. Click Open Crop Tool button below the photo area.
  3. Using your mouse, drag the cropping grid by the sides or corners to select the photo area you wish to crop.
  4. Click Crop This button to save the final image.

You can upload your stories by going through a few easy steps. Here are detailed instructions on how to upload your stories.

  1. After uploading an image, begin typing your vacation story in the ‘Caption Your Submission’ area.
  2. When your story is complete, select the right tags from the ‘Add Tags’ area directly below. Tags help describe what’s in your story and where it’s best displayed on our site.
  3. Next, review and accept the Terms & Conditions and make sure you’ve followed the Content Guidelines.
  4. Then simply click the ‘Upload’ button to submit your story.

Remember:

  • After uploading, all entries are reviewed to ensure they meet our Content Guidelines. Please allow up to 72 hours before they appear in any live photo streams.
  • Submitting content is not a guarantee that it will be posted on the site. Stories that are well written, fun and inspiring are more likely to be posted.