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Use Your StarOptions for Resort Credit

Get more from your ownership

Resort Credit can cover expenses for eligible on-site food and beverage offerings at participating resorts.

Elevate your upcoming stay with on-site culinary delights at participating Sheraton® Vacation Club and Westin® Vacation Club villa resorts. Resort Credit is an ideal way to use small amounts of StarOptions® to enjoy your vacation even more — and to cover expenses you might incur during your stay.

Receive $110 in Resort Credit for every 9,000 StarOptions you spend, which can be applied toward on-site food and beverage options at participating resorts. Use Resort Credit to enjoy a romantic dinner at Mauka Makai when you stay at The Westin Nanea Ocean Villas, or enjoy a refreshing beverage at the Key-West-themed Castaways Bar & Grill at Sheraton Vistana Resort in Orlando.

Resort Credit is a convenient way to enhance your vacation and take advantage of any remaining StarOptions you may have.

Log in to your Owner website to view a list of properties participating in Resort Credit. To add Resort Credit to your stay, contact Owner Services. Resort Credit can be activated when you check in for your vacation at the Concierge desk.

Only eligible Vacation Ownership Interests (VOI) with Use Rights in the year of or the year after the Resort Credit transaction date are eligible. Multiple eligible VOIs may be combined and applied toward a Resort Credit booking.

Upon arrival for your vacation, activate your Resort Credit at the Concierge desk.

Resort Credit may only be used during the corresponding reservation occupancy. Any unused portion shall be nonrefundable, expire at check-out, and may not be transferred or applied to another reservation or future stay.

Any eligible items purchased with the Resort Credit and properly returned during the corresponding occupancy will result in a reinstatement of the appropriate amount to the Resort Credit. Eligible items purchased with the Resort Credit may not be returned after check-out.

Resort Credit may only be applied at check-out for designated eligible amenity services, merchandise, and food and beverage items that are purchased on-site and charged to your villa folio. Not valid for room, tax, gift cards, gratuities, charitable donations, or any other items, fees, or services.

You may be subject to additional terms and conditions as set forth by the Resort or VSN Administrator. Designated amenity services, merchandise, and food and beverage outlets are subject to change.

Cancellation Policy
Resort Credits may only be canceled as a result of the cancellation of the associated reservation. Canceling a reservation with a Resort Credit will result in StarOptions being reinstated to the ownership account. The original expiration date of the StarOptions, prior to the Resort Credit transaction, will remain intact. Cancellations within 60 days of resort arrival will be reinstated as Restricted StarOptions. Cancellations must be made through Owner Services Monday through Friday from 9 a.m. to 5 p.m., closed Saturdays and Sunday. Cancellations are all subject to the cancellation policy.

As a result of a resort reservation name change to a third party, StarOptions applied to a Resort Credit will be forfeited.

Reservation Validity
Please note that electronic reservation confirmations are provided to you solely for your convenience. Vistana™ Signature Experiences retains official records of reservation transactions, including details of dates of stay and room rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and official records, the official records shall control. Tampering with this confirmation to alter the room rate or any other reservation information is strictly prohibited and may have legal consequences.

Some amenities may currently be unavailable or limited due to COVID-19. For the most accurate updates on resorts and amenities, visit the Resort Updates Hub.